FAQ PAGE

How do I book?

Fill out the inquiry form on the website to check our availability. We require a signed contract and 50% deposit of the proposal to secure the date.

 

How far out should I book my event?

We book weddings up to 1 year in advance.

 

What are your minimum requirements for on location weddings?

We have a 5 service minimum to book for on location weddings. We can accommodate any large size bridal parties, but we do need plenty of notice in advance to make sure that we have enough staff available.

 

How should we prepare our hair and face for the event?

Clean DRY hair and a clean, moisturized face. Have inspiration pics ready for your artist.

 

What are your travel fees and how far do you travel?

Travel fees start at $50 per artist. We service Austin and surrounding areas. Please inquire about anything outside of the Austin area. 

 

How far out should I schedule a trial?

We recommend within 6 months of the date to insure that your trial artist is your wedding day artist.

 

What days are available for trials?

Our weekends are reserved for weddings only, so trials are held during the weekdays Monday-Thursday.

 

Are trial runs required?

No, trial runs are an optional service. Choose day of packages if you do not need a trial.

How long does each service take?

Based on the person, each service takes anywhere from 30-45 minutes for bridal party and 45 minutes to an hour for the bride.

 

What if I don't know who all wants hair and makeup?

It's important to get an accurate head count from your bridal party in order for us to provide an accurate proposal and book our artists.  Once the contract is signed, numbers cannot be subtracted without penalty.

 

What forms of payments do you accept?

Venmo is our preferred method of payment. We can also accept credit cards with a 4% processing fee added.

 

Can my bridal party pay for themselves individually?

We only accept one payment for the balance. If your bridal party  will be paying for their own services, please have them pay you.

 

Is gratuity included?

Gratuity is always so appreciated, but we do not include any gratuity in your invoices. Please give any gratuity directly to your artists the day of the event.

 

What is your cancelation policy?

If you decrease your numbers on the contract, you will be responsible for 50% of the canceled services. Deposits are non-refundable

 

Getting ready location:

If your venue doesn't allow enough time for us in the bridal suite to get all services finished in time, you may need to choose a different getting ready location such as hotel or AirBnB.

 

Are lashes included?

YES! Lashes are included for all makeup services.  If you have a specific kind that you like, please bring those, and our artist will apply them for you. If someone just wants lashes and not makeup, a lashes only service is $20.